This statement details the privacy practices for Purple Panda Fashions Pvt. Ltd, located at www.clovia.com.
Questions regarding this statement should be directed to www.clovia.com or by contacting Purple Panda Fashions Pvt. Ltd., A-110, Sector 5, Noida - 201 301, Uttar Pradesh, India or by calling us at 0120-484-2200
The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.
INFORMATION YOU GIVE US:
We receive and store any information you provide while using our website/app, or give us in any other way. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows:
Online Identifiers and other Technical Data:
Before using certain sections of this site or ordering products, you may be required to complete an online registration form. During registration, you will be prompted to provide to us with certain personal information, including but not limited to your name, size, shipping and billing address(es), phone number and email address.
We may also ask you to fill in some additional personal information like your anniversary or birth dates, or personal likes and dislikes to be able to service you better. We may also run contests and promotions from time to time to gather this information from our customers. Supplying such information is entirely voluntary.
Several locations on the site permit you to enter your email address for purposes including, but not limited to : registering for promotions; requesting us to notify you on particular offers or products, or signing up for our e-mail newsletter and special offers, including contests, which we may run from time to time. Your participation in contests is completely voluntary, so you can choose if you would like to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our site and social media profiles (facebook, twitter and others) the names and cities of contest winners.
To help make our website more responsive to the needs of our visitors, we invoke a standard feature of browser software, called a "cookie", to assign each visitor a unique, random number (a sort of user ID) that resides on your computer. The cookie does not personally identify the visitor as an individual; rather, cookies merely identify the computer that a visitor uses to access our sites. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer.
If you do not want the benefit of cookies, there is a simple process to manually delete your cookies. Please consult your web browser's Help documentation for more information on this process.
As is true of most web sites, the site automatically recognizes the Internet URL from which you access it. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Information provided by you is used only:
Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.
We may internally use your personal information to improve our site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.
This process permits Clovia to make calls, send sms or/and mailers to its customers anytime of the day to keep them updated with our latest collections, exciting deals and partner offers. We respect your privacy and we abide by our policy to ensure that your details are safe with us. We use your personal information to process and fulfill your orders, to communicate with you regarding your orders and deliveries and to provide you with other client services such as confirmation of orders placed on cash-on-delivery mode. We will use your personal information to communicate with you about our site. Also, we may send you a confirmation email when you register with us. We may send you service-related announcements. Also, you may submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers or products, or sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver this information to you. We always permit you to unsubscribe or opt out of future emails. The ‘Unsubscribe’ link is given in all our promotion emails. However you cannot opt out of receiving emails related to your orders or your membership.
We aim to provide you with excellent service and to offer you a great selections on our site. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:
All information gathered by Purple Panda Fashions Pvt. Ltd. is stored securely within a controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas or on your social media profiles is available to anyone with Internet access. Any information that you share with your friends and others under our ‘share with your friend’ feature or ‘Share your private showcase’ is at your risk. You must responsibly choose whom to share the information with.
We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click http://www.networkadvertising.org/managing/opt_out.asp. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative’s website by clicking http://www.networkadvertising.org/.
(Facebook SignUp is allowed only for accounts created using Email ID)