You can exchange items in your order within 21 days of its delivery. Please follow these steps to cancel order:
1. How do I exchange items in the order I have placed?
- Click on ‘Return/Exchange’ link against your order in the Order History section in My Account
- In case you are a Guest User, fill in your order details in Track Order page. Follow steps as given below.
- Click on the ‘Exchange for another size’ or ‘Exchange for product in same offer’ link and indicate the product/ size to be exchanged with.
- Proceed to the next step and select the shipping address to deliver the exchanged products.
- For reasons including hygiene, we do not accept return or exchange of briefs, panties, or shapewear panties, or an opened box of a multi-piece sets that includes panties.