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Wallet Policy

  • 1. Please find the steps below to use the Clovia wallet money:

    • 1.Please login Clovia.com and visit My Account to access your Clovia wallet.
    • 2.Your Clovia wallet amount has no expiry & can be adjusted against your next purchase.
    • 3.In case you wish to seek refund of the wallet amount, please visit My Account and place a request there.
    • 4.Add the items of your choice to your bag and follow the checkout process.
    • 5.When you reach the payment screen, Clovia wallet amount will be auto-deducted from your cart bill. If you shop for more than your Clovia wallet amount, you will have to pay only the balance. If you shop less, you can use the rest of Clovia wallet amount in your next purchase.
  • 2. What to do about the shipping charges that will apply if use of wallet amount brings down the order total under Rs 749?

    • Clovia wallet is a mode of payment. If you are eligible for free shipping, then payment made through Clovia wallet will have no shipping charges applicable.