Terms & Conditions


Terms and Conditions

Use of the Website

By accessing the website, you warrant and represent to Purple Panda Fashions Pvt Ltd, the website owner that you are legally entitled to access the website and to use the information made available via the website.

 


- Trademarks

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Purple Panda Fashions Pvt Ltd, the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Purple Panda Fashions Pvt Ltd, the website owner.


- External links

External links may be provided for your convenience, but they are beyond the control of Purple Panda Fashions Pvt Ltd, the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.


- Warranties

Purple Panda Fashions Pvt Ltd makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.


- Disclaimer of liability

Purple Panda Fashions Pvt Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither Purple Panda Fashions Pvt Ltd nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


- Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


- Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.


- Applicable laws (choice of venue and forum)

Use of this website shall in all respects be governed by the laws of New Delhi, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, New Delhi, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


- Other Terms

• You must be eighteen years or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian

• By placing the order, the purchaser understands and agrees to all the terms and conditions of the offer

• Orders will be executed only after realisation of the payments

• Cash on delivery charges, as indicated, may apply over & above the offer price

• We will take between 2-15 days for delivery of order/gift, subject to stock availability

• It will not be possible to cancel once the order is placed

• All orders are subject to acceptance by us and product availability

• Sizes once confirmed will not be changed

• Offer is available only till stocks last

• Clovia.com reserves the right to terminate or extend its various offers or any part thereof at any time

• Clovia.com shall not be obliged to fulfill any order for any cancelled offer and customers shall abide unconditionally by the decision of Clovia.com

• Clovia.com will not be liable for any credit card fraud. The liability of any Fraudulent Use of the card shall always be on the owner of the card unless proved otherwise

• You represent and warrant that all details you provide to Clovia.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered

• Clovia.com reserves the right to terminate your membership from Clovia.com and to refrain from fulfilling any further orders and to suspend or terminate your access to the site immediately and without notice to you if: you fail to make payment to us when due; or you breach any of these Conditions; or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you, or your identity; or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on Clovia.com and its customers

• You agree that if you breach these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent

• Merchandise available for sale changes on a frequent basis; we reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities, so we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. Please be informed that if we do not have stock to deliver the goods you have ordered, we will issue the charged amount back as credit to your wallet which you can use to order other available products. It may take 14-21 working days for the amount to be credited to your wallet. You will be duly informed of the same once done.The wallet amount will automatically expire 6 months from the credit date.

• The prices displayed on this website are quoted in Indian Rupee and are valid only in the Territory of Indian Republic. Prices are subject to change at any time and subject to applicable taxes

• No relationship shall exist between you and Clovia.com until we accept your order by shipping the product to you

• By placing an order on Clovia.com , you allow us to call you or sms you regarding your order on your given mobile number even if it is registered under DNC list. A confirmation call may be placed to you at the number given in your order details and the our representative shall inform you of the details of the product/(s) ordered, price, payment method and delivery cost, and delivery time and any other relevant information and shall answer your queries pertaining to the order and only after your confirmation shall we dispatch the product.

• Discount vouchers can never be redeemed for cash and you should follow separate terms and conditions applicable to each discount voucher. Any complaint without exhausting the requisite procedure for availing the facilities against a voucher, as provided for in the voucher terms, shall not be entertained

• You agree that we may use and/or disclose information about you, such as demographics or your use of this site, in any way without revealing your personal information or identity. By taking part in promotions, contests offered on the site, or by requesting promotional information or product updates, you agree that we may use your information for marketing and promotional purposes

• We have taken great care to provide accurate product images for each product for sale on the site. However, the colours we use, as well as the display and colour capabilities of your particular computer monitor will affect the colours you actually see. We are not responsible for the said limitations and cannot guarantee that the colour, texture or detail of merchandise that you see on your monitor display will be accurate

• You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the product, use of the product, or access to the product/service

• We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events

• We are not responsible for material displayed on third party websites or any other written material. The only prices that apply for Clovia.com products are those stated on the Clovia.com material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party

• In case of orders where offers are applied the terms associated with individual offers will take precedence. The terms and conditions for such offers shall be separately available on the Site.

• These Conditions shall be governed by and construed in accordance with the laws of Republic of India and by using this website you irrevocably submit to the exclusive jurisdiction of the courts of Delhi


- Terms for Clovia Credits

You may earn credits in following ways unless otherwise specified on site:

1. When one of your invited friends registers on clovia.com or makes their first purchase above Rs 500

2. When you make purchases on clovia.com

3. The value of the credits to be earned will be determined as per prevailing offers detailed out on our Invite Friends page and on CloviaCredits page

4. Invitation to friends should be made using email option or personal link options provided by us. Registrations through these options will only be marked under your account

5. Purchases using discount coupons, sales, or coupons received during an item exchange will not be earn any CloviaCredits

6. Clovia credits will be added to your account 30 days after the invoice date. If there is any refund during this time, these credits will not be added to account or revoked if already added

7. In case of any dispute on invitations or Purchases, management’s decision will be final and customers shall abide unconditionally by this decision

8. Clovia credits cannot be clubbed with any other coupons, discounts , sales or promotions

9. Clovia credits are valid for 6 months from the time of their accrual in your account

10. Clovia credits can be used to avail discount of upto 25% on total order value (inclusive of all taxes) but exclusive of cash-on-delivery or shipping charges.


- Terms for Clovia Collectibles

1. Clovia Collectibles are available on purchases of Rs 950 and above on www.clovia.com .

2. Clovia Collectibles are limited edition articles which includes Clovia Coasters/Clovia Tissue Boxes etc.

3. All articles sent are completely on discretion of management.

4. The offer is valid on first come first basis.

5. Clovia doesn't give any guarantee or warrantee against Clovia articles<./li>

6. There will be no exchange against Clovia collectibles.

7. This offer cannot be combined with any other offer/promotion/vouchers on www.clovia.com

8. Clovia reserves the right to stop this promotion or change/modify/add/delete. any of the terms and conditions of the offer at any point of time when required.

9. By placing an order, the customer accepts all terms and conditions specified on www.clovia.com

10. In case of any query pertaining to use of voucher or regarding the schemes, please email us at care@clovia.com or call on 0120-484-2222.


- Terms for Buy One Get One Offer - Briefs

1. Offer is valid on purchase of either of following two item - Chic Smooth Bikini In Rose Blush or Chic Smooth Bikini In Ruby.

2. Under the offer, customer will be sent a Free brief of her size from one of the many styles available on Clovia.

3. The choice of style of free brief will be of management of Clovia and will be final and binding.

4. The management reserves the right to withdraw, extend or change the terms of this offer at any time without intimating users.

5. Offer available on first come first serve basis. Offer is valid till stocks last.


- Terms for Free Kodak Digital Key Chain Offer

1. Offer is valid on purchase of items worth a minimum of Rs.999. This order value should be post all discounts.

2. Under the offer, customer will be given a Kodak Digital Keychain.

3. The management reserves the right to withdraw, extend or change the terms of this offer at any time without intimating users.

4. Offer available on first come first serve basis. Offer is valid till stocks last.

5. No refund and exchanges allowed on briefs. So please select the size carefully.


- Terms & Conditions for Buy 2 Get 1 Free

1. Offer is valid on Bras, Briefs, Nightwear, Gym wear and Winter Wear Categories only.

2. The management reserves the right to withdraw, extend or change the terms of this offer at any time without intimating users.

3. Offer available on first come first serve basis. Offer is valid till stocks last.

4. No refund and exchanges allowed on briefs. So please select the size carefully.


- Clovia Welcome Offer

1. Flat 30% Off coupon valid on all orders worthRs.999 and above

2. This offer can not be clubbed with any other offer

3. All other order value based free gifts will be calculated on post-discount order value

4. The coupon is valid only for one time use

5. The coupon is valid on purchases made before or on 1st June

6. Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

7. Offer valid till stocks last


- Terms for Free Gift Offers/ Rs 1 Offers

1. Actual product may differ from the images shown in promotional banners and other materials.

2. Clovia reserve the right to stop this promotion or change/modify/add/delete any of the terms and conditions of the offer at any point of time when required.

3. By placing an order, the customer accepts all terms and conditions specified on www.clovia.com.

4. Free goods cannot be returned or exchanged.

5. In case of returns pertain to bought goods, customer also be required to return free goods in pristine condition (packet seal should be intact), otherwise customer would be charged as per the MRP of the free goods.

6. In case of any query pertaining to use of voucher or regarding the schemes, please email us at care@clovia.com or call on 0120-484-2222.

7. In case customer returns the bought goods, he will also be required to return free goods in pristine condition (packet seal should be intact).


- Terms for 2 T-Shirts/ Shorts At Rs 499 Offers

1. This offer cannot be clubbed with any other offer.

2. All other order value based free gifts such as free kodak digital key chain/ 2 panties will be calculated on post-discount order value.

3. Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

4. Offer valid till stocks last.


- Terms for 3 Bras For 999 Offers

1. This offer cannot be clubbed with any other offer.

2. All other order value based free gifts such as free kodak digital key chain/ 2 panties will be calculated on post-discount order value.

3. Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

4. Offer valid till stocks last.


- Payu Offer

1. Rs.100 off on orders above 999.

2. Valid for transactions made with Payu Money.

3. Valid 31st Aug, 2015.

4. Management has rights to extend or reserve the time period and/or other conditions of this promotion.

5. In case of any dispute, management’s decision will be final and binding on all parties.


- Payu cashback Offer

1. Max cashback –Rs.100.

2. Valid for transactions made with Payu Money.

3. Valid 22nd and 23rd Aug, 2015.

4. Management has rights to extend or reserve the time period and/or other conditions of this promotion.

5. In case of any dispute, management’s decision will be final and binding on all parties.


- Paytm cashback Offer

1. Max cashback –Rs.100.

2. Valid for transactions made with Paytm Wallet.

3. No minimum purchase value

4. Cashback amount will be added to the wallet with in next 2 hrs post purchase

5. Valid till 20th December, 2015.

6. Management has rights to extend or reserve the time period and/or other conditions of this promotion.

7. In case of any dispute, management’s decision will be final and binding on all parties.


- Mobikwik Offer

1. Offer starting 1st April 2016.

2. Get additional 15% cashback on paying with MobiKwik wallet.

3. Maximum MobiKwik cashback is Rs. 100

4. Use promo code KWIK15 at MobiKwik payment page to avail the cashback

5. Offer valid till 24th April 2016.

6. Cashback will be valid once during the offer period.

7. Cashback will be auto-credited to your MobiKwik wallet within 24 hours.

8. MobiKwik reserves the right to discontinue the offer without any prior notice.


- 2 Nighties For 1299 Offers

1. This offer cannot be clubbed with any other offer.

2. All other order value based free gifts such as free kodak digital key chain/ 2 panties will be calculated on post-discount order value.

3. Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

4. Offer valid till stocks last.


- BFF Offer

1. To claim this offer and generate your BFF code, you should be registered on clovia.com

2. An invited friend should make a minimum purchase ofRs.499 to get the gift.

3. One BFF Code can be claimed by multiple friends. However only one gift set per friend will be sent to you.

4. Once the delivery is made for the friend, your gifts will be dispatched too. Standard dispatch timelines can be expected here as well.

5. Only one BFF code can be redeemed by one person.

6. The gifts will be of management’s choice and No Exchange, No Return, No Refund on free gifts will be allowed.

7. Images of gifts are for reference only and actual product may vary.

8. Offer available only till stocks last.

9. Management has rights to extend or reserve the time period and/or other conditions of this promotion.

10. In case of any dispute, management’s decision will be final and binding on all parties.


- Bras @ 99 Offer

1. This offer cannot be clubbed with any other offer.

2. All other order value based free gifts such as LED light/ 2 panties will be calculated on post-discount order value.

3. Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

4. Offer valid till stocks last


- Independence Day Offer

- Independence Day Offer:

1. For Refund and exchanges, click here

2. For Shipping Policy, click here

3. For Privacy Policy, click here

 

The Terms and Conditions of this site shall be amended from time to time without any intimation, please check the terms and conditions periodically for any changes whatsoever. Your continued use of the services after effecting the changes shall constitute an affirmation and acceptance of the changes.


- Saturday Fair Offer

1. Offer is valid on purchase of items worth a minimum of Rs.999. This order value should be post all discounts.

2. Under the offer, customer will either get a Revlon product/ Chain-pendant / Bracelet / Reebok bag/ Manicure kit.

3. The management reserves the right to withdraw, extend or change the terms of this offer at any time without intimating users.

4. Offer available on first come first serve basis. Offer valid till stocks last.

5. No refund and exchanges allowed on free gifts.


- Free Aryanveda Body Lotion/SPF 30 Offer

1. Offer is valid on purchase of items worth a minimum of Rs.99. This order value should be post all discounts.

2. Under the offer, customer will either get a Bodylotion/ Moisturizer/ Sun Protective Cream.

3. The management reserves the right to withdraw, extend or change the terms of this offer at any time without intimating users.

4. Offer available on first come first serve basis. Offer valid till stocks last.

5. No refund and exchanges allowed on free gifts.


-Clovia OMG Sale- 29-4-16

1.       Flat 25% Off coupon valid on all orders worthRs.999 and above

2.       This offer cannot be clubbed with any other offer

3.       All other order value based free gifts will be calculated on post-discount order value

4.       The coupon is valid only for one time use

5.       This coupon is not applicable on these products NSC009P09, NSC483P12, NSC281P11

6.       The coupon is valid on purchases made before or on 1st June

7.       Management has rights to extend or reserve the time period and/or other conditions of this promotion. In case of any dispute, management’s decision with be final and binding on all parties.

8.       Offer valid till 1st May


-Revlon Kajal

  • Offer Valid on all orders worth Rs 999 & above post all discounts
  • Actual product may differ from the images shown in promotional banners and other materials
  • Clovia reserve the right to stop this promotion or change/modify/add/delete any of the terms and conditions of the offer at any point of time when required
  • By placing an order, the customer accepts all terms and conditions specified on www.clovia.com
  • Free goods cannot be returned or exchanged
  • In case of returns pertain to bought goods, customer also be required to return free goods in pristine condition (packet seal should be intact), otherwise customer would be charged as per the MRP of the free goods


Freecharge T&C

Get 10% cashback when you pay with Freecharge at following  partners - frch.in/fashion

Max cashback of Rs.100,

Offer valid 5 times per user across different partners in the above list. A user transacting at same partner again will only get the cashback for the 1st transaction however he/she will be eligible for cashback at a different partner upto a maximum of 5 times.

Offer valid from 21st October till 6th November 2016

Cashback will be credited to Freecharge wallet within 24 hours

The entire invoice value has to be settled using Freecharge Wallet, partial payment not allowed

In case of order cancellation / refund, the cashback amount will be deducted from the total refund due

The cashback amount will be calculated on the transaction value net of any refunds

Cashback amount will be in form of e-Voucher and valid for 6 months from the date of credit in Freecharge account

In case of order cancellation, refund by Freecharge Wallet will be processed within 7 to 10 working days

This offer is open to all Freecharge Wallet Account holders whose accounts are valid and verified

The cashback offer is non-transferable, non-binding and non-encashable

Write in to care@freecharge.com for all issues/queries/complaints related to the offer.

Freecharge & PayUBiz reserve the right to amend, modify, change, add or terminate (collectively change) the terms, contained herein at our sole discretion or withdraw this offer without any further notice

 

We reserve the right to restrict cashback from any account with suspicious behavior or invalid details/credentials.Freecharge has the right to ask for documents to prove his/her identity


MObikwik T&C

  • Use cashback code: KWIK10 on MobiKwik payment page to get 10% cashback
  • KWIK10 is valid only once between 11th - 20th November, 2016
  • Maximum MobiKwik cashback is Rs. 100
  • Cashback will be auto credited to customer's MobiKwik wallet within 24 hours
  • In case of partial refunds/cancellations, refund amount will be adjusted with the cashback received on initial payment.
  • After the refund is initiated, amount will be credited back to wallet within 7-10 days.
  • Both MobiKwik & Clovia reserve the right to discontinue the offer without any prior notice.


OLA T&C

  • Voucher value is Rs. 100
  • Voucher Valid till 25th May 2017
  • Voucher valid on Mico, Mini, Sedan, Prime and Prime SUV categories only
  • Voucher valid once per user
  • Customer has to apply the voucher code while making a booking on order to avail the offer
  • Clovia reserves the right to modify/withdraw the offer at its discretion